Shipping policy
Shipping Policy
Dusluna currently ships to delivery addresses within the United States only.
Free Standard Shipping
Standard shipping is free on all U.S. orders.
Estimated Delivery
Most orders are estimated to arrive within 7–14 business days.
Delivery times are estimates and are not guaranteed.
Occasional delays may occur due to carrier conditions, holidays, weather, customs processing, address issues, or other circumstances outside our control.
Tracking
When tracking information becomes available, it will be sent to the email address provided during checkout.
Please note that tracking information may take some time to update after the shipment has been processed.
Shipping Address
Please carefully review your shipping address before placing your order.
If you notice an error after ordering, contact us as soon as possible.
We cannot guarantee address changes once an order has entered fulfillment or has already shipped.
Lost or Delayed Orders
If your tracking information has not updated for an extended period or you believe your order may be lost, please contact us through our Contact page and include your order number.
We will investigate the shipment and work with you to find a solution.